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Public File
Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.
This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.
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News Bulletins
We broadcast news bulletins on the half-hour between 0600 and 0900 and hourly from 0900 and 1900 on weekdays. Breakfast and drive time bulletins contain a full mix of local, national and world stories, along with appropriate weather, sport and entertainment stories.
At the weekend, news bulletins containing local, national and world news are broadcast between 0800 and 1100 with extra national and world news bulletins at 0600, 0700, 1200 and 1300
Contact details for the News team
Huw James, News Editor - 01582 676200 or email here
Andrew Commons, journalist - 01234 272400 or email here
Mathew Williams, journalist - 01234 272400 or email here
Recent major stories:
"The government and developers are giving struggling house buyers a helping hand across Bedfordshire and Hertfordshire. People will be able to apply for interest free loans on certain affordable homes in places like Bedford and Letchworth. It's part of a four hundred million pound government investment to boost the building of cheap houses.".....
....."Officials have backed down over a move to slash the redundancy given to employees of Mid-Bedfordshire council. Job losses are expected after April when the new Central Bedfordshire Council takes overs. But councillors decided against the plans in a meeting yesterday evening."...
...."Health authorities are sending out hundreds of letters across Bedfordshire to try and stop the spread of a sexually transmitted infection. They're being sent to sixteen to twenty four years olds and they invite people to come for a Chlamydia test. Some doctors surgeries are even sending out test kits."
For the latest news stories, click here
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The programme schedule: This can be viewed here
Automated programming:
We automate between 13:00 and 14:00 weekdays for the More Music Lunch
There is no other automated programming.
Local programming: The amount of local programming per day produced by the station: -
Weekday output from 0600hrs until 1000hrs, 13:00 until 19:00 and weekend output from 0800hrs to 1200hrs on both Saturday and Sunday is produced and presented from our Bedford studios.
Other programming (Mid-Morning Show, Evening Show, The Wind-down, Music on Demand, Club Classics, Hit 40UK, Pat Sharp and Jason Donovan) is produced at various studios, owned and operated by our parent company Global.
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Ofcom Localness Guidelines and how to complain to Ofcom
Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here
In addition all local radio stations have written ‘formats' that they must follow at all times. You can read ours here
If you have a complaint to make about this station, in the first instance you should contact the programme controller at the address below. If you are unhappy with the response you have received, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this.
Station Contact details
Our Programme Controller is Tony Dibbin...He can be contacted by email... Or, if you wish to write, our address is:
Heart 96.9
5 Abbey Court
Fraser Road
Priory Business Park
Bedford
MK44 3WH
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Charities support or coverage: We support a number of local charities through our own foundation. We give a lot of coverage to Race For Life events in our area, supporting Cancer Research UK.
Macmillan Coffee Mornings and the 10k Midnight walk are all events we support annually.
We also regularly visit and open charitable fairs, open days and fetes at weekends.
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Recent programme and/or news highlights: We play an active role in promoting and participating in the bi-annual Bedford River Festival. We collate, produce and edit material onsite and broadcast both on air and online to give maximum coverage to the region's biggest outdoor event.
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Issues or areas of interest likely to impact on localness: There are no current issues that impact on the localness of the station.
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Playlist: The current playlist can be found here
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